Pakistan Accord: Supplier Briefing #10

August 13, 2026

Supplier Briefing #10

These briefings are designed for all factories and suppliers listed by Pakistan Accord signatory brands. They include updates on key developments under the Pakistan Accord, along with information on upcoming events, guidance materials, and resources for suppliers.

We encourage all suppliers and factories covered by the Pakistan Accord to read these briefings and to share suggestions on what they would like to see in them by contacting us via pakistan.factories@internationalaccord.org.

This briefing includes updates on:

  • Coverage: Signatory Brands, Factories, and Workers
  • Program Rollout: Inspections & Remediation, Workplace Programs
  • Events: Engagement Meetings in Pakistan, Pakistan Labour Academy, EU-Pakistan Business Forum


Coverage: Signatory Brands, Covered Factories and Workers

As of 13 August, 142 brands sourcing from Pakistan have signed the Pakistan Accord. Pakistan Accord signatories include the world’s largest clothing brands and retailers and are headquartered in 19 countries across the United States of America, Europe, Australia, Hong Kong, Turkey, and Japan.

Collectively, Pakistan Accord brands source from 458 factories with over 527,000 workers. The export value of these brands increased from USD $3.5 billion in 2024 to over USD $4.5 billion by July 2026.


Program Rollout

Inspections and Remediation 

To date, Pakistan Accord engineers have conducted 449 Initial Inspections, 207 Follow-Up Inspections, 55 Special Inspections to identify fire, electrical, and structural safety risks across factories in Karachi, Lahore, and Faisalabad.

Over 240 boilers across 117 factories have received at least one boiler safety inspection. These inspections aim to identify risks that could trigger a boiler explosion including issues like safety valves deterioration, absence of steam pressure limiters and leakages in tube welding joints.

Important: The Pakistan Accord does not accredit or endorse any external consultants. Factories should not hire any outside parties claiming to represent or provide services on behalf of the Pakistan Accord.


Technical Workshops

Pakistan Accord engineers have been conducting a series of technical workshops to support factories in their remediation journey. General sessions on fire, structural and electrical safety were held for 30 factories between 21-23 July. This was followed by specialised sessions for 38 factories requiring Detailed Engineering Assessments (DEAs), from 28 -30 July.

Upcoming Workshops on Immediate Findings and Quick Fixes 

To support factories in their remediation journey, the Pakistan Accord is preparing a series of workshops focused on correcting immediate safety findings. Correcting these issues offers significant life-safety value and contributes to boosting remediation progress and overall health and safety at factories. For examples of immediate findings, you can revisit Supplier Briefing No. 8 and 9.

The Pakistan Accord will be arranging a series Town Hall and individual meetings with factories between 8 and 18 September to ensure focused guidance and engagement.

Finance Plan Webinars

Over 80 Preliminary Finance Schedules for covered factories are now complete, providing factory management and brands a shared understanding of cost estimates to support planning, budgeting, and timely implementation of safety remediation.

The costs reflect Pakistani market prices for materials, equipment, and installation, with standard engineering assumptions used for items awaiting detailed designs.

The Pakistan Accord will organise webinars starting the week of 24 August, to delve deeper into these schedules with the concerned factories and their respective sourcing brands.

Factory Portal Launch 

The Pakistan Accord launched its Factory Portal in June during an online event attended by inspected factories. The Factory Portal is an interactive online platform for covered factories to directly engage on Accord-related updates and actions.

Through the portal, factories can:

  • Update contact details and general information
  • Update Corrective Action Plans (CAPs)
  • Access their inspection reports
  • Upload required documents
  • Raise queries directly with Accord engineers

As part of this initial phase, factories are requested to promptly and accurately submit their boiler information to support the continuation of boiler safety inspections and remediation at their facilities. We invite all factories to explore the platform and address any pending actions.

Engineering Helpdesk Launch 

The Pakistan Accord has launched a new Engineering Helpdesk to provide consistent, transparent, and accessible technical support to factories and engineering consultants engaged in safety remediation at covered facilities. Other stakeholders involved in factory safety including government agencies, brands and civil society organisations may also refer to the resources.

Key features include:

  • Guidance Documents: Detailed resources covering fire, electrical, structural, and boiler safety.
  • FAQ Section: Discipline-specific frequently asked questions designed to guide factories on specific queries.

The Helpdesk is a living resource that will evolve based on the needs of factories. In the coming months, it will be populated with training recordings and webinars.

We encourage stakeholders to review existing materials and suggest priorities for future development. Please submit queries and feedback to helpdesk@safetyaccord.pk.

Explore the Helpdesk here.

IMPORTANT NOTE: The Pakistan Accord emphasises that these resources are supplementary and are not subsitutes for appointing qualified engineers. Every factory building presents unique structural and operational circumstances that cannot be fully addressed by generalised documentation. 


Workplace Programs

The Pakistan Accord’s Workplace Programs continues to make progress across covered factories. To date, the Workplace Programs team has conducted over 295 initial introductory meetings, and All-Employee Meetings (AEMs) have taken place at 195 factories. As part of the AEMs, 193,250 booklets have been distributed among workers to raise awareness on workplace health and safety. In addition, 116 Safety Committee training meetings have been held with 1,428 participants. These joint labour-management committees support workplace health and safety at covered factories and are integral to overall health and safety across factories.

The Pakistan Accord’s Complaints Mechanism has received over 345 complaints. The most common complaints relate to forced overtime, inadequate quality or quantity of potable water, verbal abuse, overtime without payment, excessive overtime, threats, and heat stress. Over 65 complaints have been resolved via the Pakistan Accord’s independent Complaints Mechanism.


Events

Engagement Meetings in Islamabad 

Joris Oldenziel, Executive Director, International Accord and Zulfiqar Shah, Country Director, Pakistan Accord visited Islamabad for high level engagement meetings with representatives from the Ministry of Commerce, ILO Pakistan, and the Embassy of the Kingdom of the Netherlands. The purpose of the meetings was to update key stakeholders on progress under the Pakistan Accord.

Pakistan Labour Academy

Zulfiqar Shah delivered the session Occupational Safety and Health Compliance – An Update from Pakistan Accord at the 4th Pakistan Labour Academy, organised by Friedrich-Ebert Stiftung (FES) Pakistan in Karachi. Over 25 trade union representatives from across Pakistan attended the academy.

During his presentation, Shah provided an overview of the Pakistan Accord, highlighting the progress made in improving fire and building safety standards across Pakistan’s textile and garment factories that supply more than 140 global brands and retailers. He emphasised the Pakistan Accord’s significance as a legally binding agreement between trade unions and brands aimed at ensuring worker health and safety in Pakistan’s textile and garment industry.

EU-Pakistan Business Forum

Zulfiqar Shah, participated in the 2026 EU-Pakistan Business Forum in Islamabad. The forum brought together representatives of European businesses operating in Pakistan, business leaders from Europe, government officials, diplomats, and industry experts to strengthen economic cooperation and explore new avenues for growth across industries including the textile and garment sector.

The Forum concluded with discussions over two days around strengthening partnership for business growth and sustainable economic development.


Operations

The Pakistan Accord continues to build and train local teams in Karachi and Lahore to ensure effective program implementation.

We are seeking a new, Karachi-based, Remediation Department Manager to ensure effective communication and coordination between Pakistan Accord signatories, covered suppliers, and staff on the non-technical aspects of remediation monitoring and Corrective Action Plan (CAP) implementation.

View the Remediation Department Manager job vacancy 


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13 Years after Rana Plaza: Continuing the Work for Worker Safety

Accord

April 24, 2026

Statement

Amsterdam, 24 April 2026: 

Today marks 13 years since the Rana Plaza collapse in Dhaka, Bangladesh – a tragedy that claimed the lives of at least 1,138 people and left thousands injured. The Accord remembers those who lost their lives, those who were injured, and those still living with its aftermath.

Commemorating Rana Plaza goes beyond remembrance; it is a reminder of the need for sustained collective action and an ongoing commitment to worker health and safety in the textile and garment industry.

Ensuring safe factories, with secure exits, clear evacuation routes, unlockable and certified fire doors, structurally sound buildings, functioning alarms, and effective emergency preparedness, remains as essential today as it was in the immediate aftermath of the Rana Plaza collapse in April 2013.

Incidents such as the tragic fires at a garment factory and chemical warehouse in Mirpur, which resulted in at least 16 fatalities due to locked exits, and in the Chittagong Export Processing Zone underscore that safety risks in the garment and textile industry remain a reality.

The Rana Plaza tragedy catalysed strong collective action to improve worker health and safety. For over a decade, the efforts of brands, trade unions, factories, and civil society partners under the Accord have contributed to safety improvements at more than 2,000 garment and textile factories in Bangladesh. At the same time, it must be noted that hundreds of factories have yet to fully remediate the identified safety hazards, resulting in ongoing safety risks.

To continue the safety improvements and ensure that all factories covered under the Accord in Bangladesh remediate all safety risks, brands and global unions, IndustriALL and UNI, are preparing for negotiations to renew the Bangladesh Safety Agreement beyond December 31, 2026.

The Accord, alongside its signatories, RMG Sustainability Council (RSC) colleagues and civil society partners, remains steadfast in its commitment to creating safe factories where no worker needs to fear fires, building collapses, or other preventable accidents.

END


For more information, contact:

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Pakistan Accord: Supplier Briefing #9

March 20, 2026

Supplier Briefing #9

These briefings are designed for all factories and suppliers listed by Pakistan Accord signatory brands. They include updates on key developments under the Pakistan Accord, along with information on upcoming events, guidance materials, and resources for suppliers.

We encourage all suppliers and factories covered by the Pakistan Accord to read these briefings and to share suggestions on what they would like to see in them by contacting us via pakistan.factories@internationalaccord.org.

This briefing includes updates on:

  • Pakistan Accord Renewal
  • Coverage: Signatory Brands, Factories and Workers
  • Program Rollout: Inspections & Remediation (Immediate findings, Technical Workshops), Workplace Programs (Safety Training and Complaints Mechanism), Government Capacity Building
  • Events: Townhall Meetings, Visit of Sindh Minister Mr. Saeed Ghani
  • Operations: Hiring Updates, Vacancies


Pakistan Accord Renewal

Global brand and trade union representatives have renewed the Pakistan Accord to continue the health and safety improvements at the sourcing facilities of signatory brands in Pakistan. The renewed agreement took effect on 1 January 2026.

Over 130 global brands and retailers have signed the renewed Pakistan Accord, reaffirming their commitment to factory improvements in collaboration with their sourcing partners. The agreement runs until 31 December 2026 and will automatically renew for a further three years, through 31 December 2029, to align with the timeline of the International Accord framework agreement. This means the Accord’s health and safety programs in Pakistan will run for another 4 years.

With the renewal in place, suppliers will continue advancing life-saving factory improvements, strengthening business opportunities, and reinforcing brands’ confidence in responsible sourcing from Pakistan. The Pakistan Accord team remains available to guide factories on Corrective Action Plans (CAPs), remediation measures, and the rollout of the Safety Training and Complaints Mechanism.

The Pakistan Accord first took effect in January 2023 as a legally binding agreement between global brands and trade unions, UNI and IndustriALL, to ensure worker health and safety within Pakistan’s textile and garment industry.


Coverage: Signatory Brands, Covered Factories and Workers

At the time of writing this briefing, over 130 brands sourcing from Pakistan have signed the renewed Pakistan Accord. Pakistan Accord signatories include the world’s largest clothing brands and retailers and are headquartered in 18 countries across the United States of America, Europe,  Australia, Hong Kong, Turkey, and Japan.

Collectively, Pakistan Accord brands are sourcing from 474 factories employing over 550,000 workers. Moreover, the export value of these brands increased from USD $3.5 billion in 2024 to over USD $4.4 billion at the start of 2026.


Program Rollout

Inspections and Remediation 

To date, Pakistan Accord engineers have conducted 351 Initial Inspections, 95 Follow-Up Inspections, and 34 Special Inspections to identify fire, electrical, and structural safety risks across factories in Karachi, Lahore, and Faisalabad.

156 boilers across 92 factories have received at least one boiler safety inspection. Boiler safety inspections identify risks such as safety valves deterioration, absence of steam pressure limiters and leakages in tube welding joints.

Immediate Findings 

Recent factory fires in Pakistan, including the Gul Plaza shopping complex fire in Karachi which claimed at least 67 lives, highlight the urgent and ongoing need for robust fire prevention, building integrity, and life safety measures to prevent the loss of life.

There are several immediate actions factories can take to significantly increase worker safety and to ensure rapid evacuation in the event of a fire:

Lockable Exits/Collapsible Gates: Remove all locks and mechanisms including bolts and hasps, from exit doors. If locks are necessary for security, use specialised door locking features that comply with NFPA 101.

Left – Hazard: Locked fire exit; Right – Control: Unlocked, self-closing fire exit


Storage in Egress Paths, Exit Stairs & Dining Areas: Implement management systems to keep all egress routes, stairs, and dining areas clear of storage at all times. Stairs must always remain protected and unobstructed.

Left – Hazard: Blocked/narrowed evacuation route; Right – Control: Clear exit route 


Stair & Occupant Load Signs: Provide stair designation signs and occupant load signs at the required locations. For stairs that do not lead outside the building, further modifications may be required to qualify as a means of egress. Guidance will be in your CAP or developed by your appointed engineering consultants.

Inadequate Exit Capacity: Specify stair locations, discharge floors, arrangements for discharge to an open environment, and openings on discharge floors (e.g. free from storage, production, etc.)

Cracked Columns: Have your consultant engineers, witnessed by Pakistan Accord engineers, take concrete core samples to assess any cracked structural columns.

Left – Hazard: Crumbling columns/cracks; Right – Control: Building maintenance & structural safety assessment


Hot Spots: Inspect electrical load conditions, panel locations, and probable causes of high temperatures. If temperatures are excessive, circuit breakers must be immediately shut down.

Storage of Raw Materials and Finished Goods: Keep all materials away from work areas and heat sources. All items must be kept clear of ignition sources, particularly electrical equipment or heat-producing machinery.

Do not delay addressing these fundamental life-saving measures. For any questions or support, contact the Pakistan Accord engineering team.

Fire detection systems have important life-saving value as they alert occupants to the presence of a fire and allow them to evacuate safety. Factories without adequate detection systems should post security or other personnel as a temporary “fire watch” to ensure early detection. This in turn will facilitate prompt evacuation of the building before a fire develops.

Sprinkler systems provide a significant life-saving measure and are essential in multiple scenarios depending on the height of the building or in large open production floors with extended travel distances. Consult your CAP or the Pakistan Accord team for further guidance.

Both fire detection and sprinkler systems, including fire pumps, water reservoirs, and standpipe systems, are complex installations requiring detailed technical design, engineering calculations, professional expertise and investments. Factories should discuss these systems with their engineering consultants as soon as possible.

Important: The Pakistan Accord does not accredit or endorse any external consultants. Factories should not hire any outside parties claiming to represent or provide services on behalf of the Pakistan Accord.


Technical Workshops

In January-February 2026, the Pakistan Accord conducted a series of eight technical workshops reaching over 120 suppliers and 600 participants in Karachi and Lahore.

These workshops focused on:

  • Developing practical skills for identifying fire, electrical, and structural safety risks
  • Exchanging effective approaches to remediation planning, prioritisation, and implementation
  • Sharing technical insights and best practices to improve factory safety
  • Strengthening collaboration between suppliers, factory management teams, and the Pakistan Accord
  • Deepening understanding of the Pakistan Accord Building Standard and its application

The workshops featured technical expertise, with introductory sessions by Paul Rigby, Chief Safety Officer (Pakistan Accord), Robert Parkinson and Luke Cameron (Joule Group), Tim White (Herongate Consulting), and Colm Quinn, Head of Operations (International Accord). Pakistan Accord Engineering Leads Majid Khan Jadoon and Talha Akram Khan also shared valuable factory-level technical insights during the workshops.

The opening session welcomed industry support, with Aamir Chottani, Chairman of PRGMEA (South) and CEO of CHOTTANI INDUSTRIES, delivering opening remarks that reaffirmed the industry’s commitment to safe working conditions and welcomed the Pakistan Accord’s extension. Umair Memon, Director of Kings Apparel Industries, emphasised the workshops’ critical role in explaining the Pakistan Accord Building Standard and discussing effective remediation measures.

We thank all participants, speakers, and technical teams for their valuable contributions.


Workplace Programs

The Pakistan Accord is making continued progress in implementing its Workplace Programs across factories. To date, 301 initial meetings have been conducted, and All-Employee Meetings have taken place at 167 factories, totaling 715 sessions, with 173,236 booklets on workplace health an safety distributed to worker participants.

In addition, 85 Safety Committee meetings have been held with 1,096 participants; these joint labour-management committees support workplace health and safety at covered factories.

The Complaints Mechanism has received 328 complaints. The most common complaints relate to forced overtime, inadequate quality or quantity of food, verbal abuse, overtime without payment, workplace injuries or deaths, and heat stress. 50 complaints have been resolved via the Pakistan Accord’s independent Complaints Mechanism.


Government Capacity Building

Building Safety Training for Labour Department, Punjab

From 12-13 February, the Pakistan Accord organised a fire & building safety training for 31 officials from the Labour Department of the Punjab province, with notable participation from Syeda Kulsume Hai, Director General, Labour Welfare, Punjab. The workshop contributed to our government capacity building efforts and focused on:

  • Fire safety measures such as means of egress, fire suppression systems, fire safety drawings;
  • Structural safety measures such as structural documentation, structural and as-built drawings, Detailed Engineering Assessments (DEA); and
  • Electrical safety measures such as electrical safety systems, hot spots, Single Line Diagrams (SLDs), Fire Alarm & Detection systems (FADS).

The workshops fostered engagement and knowledge sharing between relevant government departments.  Participants took keen interest shared their experiences for building inspections and identified risks. We look forward to organising similar trainings to contribute to life-saving building improvements in Pakistan.


Events

Townhall Meetings

From 13-19 January, the Pakistan Accord organised a series of townhall meetings for covered suppliers, sourcing agencies, and Accord brand representatives across Lahore, Karachi, and Faisalabad.

With over 400 participants in attendance, the meetings focused on sharing updates on the Pakistan Accord and its renewal, progress on the inspections and remediation, as well as updates on the safety training and Complaints Mechanism.

The sessions also included discussions and participation on key Accord topics such as financing remediation, building safety measures, and technical guidance.


Visit of Sindh Minister Mr. Saeed Ghani

In February, the International Accord welcomed Sindh’s Minister for Labour, Human Resources, and Social Protection, Mr. Saeed Ghani, to our Secretariat in Amsterdam.

Minister Ghani was in Europe to participate in the OECD – OCDE Forum on Due Diligence in the Garment and Footwear Sector in Paris. At the forum, he presented Sindh’s legislative framework for home-based workers. He also met with International Accord Steering Committee members Michael Bride (PVH Corp.), as well as Atle Høie, and Christina Hajagos-Clausen (IndustriALL Global Union).

The discussions with Minister Ghani focused on the recently renewed Pakistan Accord and its role in advancing workplace safety across Pakistan’s textile and garment sector. Minister Ghani reaffirmed the Sindh Government’s commitment to strengthening labour standards and inspection systems, recognising these as critical steps toward safer workplaces across the province.

Operations

The Pakistan Accord continues to build and train local teams in Karachi and Lahore to ensure effective program implementation.

We are seeking a new, Karachi-based, Remediation Department Manager to ensure effective communication and coordination between Pakistan Accord signatories, covered suppliers, and staff on the non-technical aspects of remediation monitoring and Corrective Action Plan (CAP) implementation.

View the Remediation Department Manager job vacancy 


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Brands and Trade Unions Extend Pakistan Accord for Continued Worker Safety Improvements


Accord

February 3, 2026

A negotiation team comprising brand and trade union representatives have reached an agreement to renew the Pakistan Accord.

The parties have agreed to re-sign the Pakistan Accord in its current form, reaffirming their shared commitment to supporting worker health and safety across the supply chains of signatory brands in Pakistan.

The renewed Pakistan Accord took effect on 1 January 2026. More than 100 global brands and retailers have re-signed, with additional brands completing internal approvals. The agreement has been extended until 31 December 2026 and shall be renewed automatically for a succeeding term of three years, until 31 December 2029, to align with the International Accord framework agreement.

 The renewal reflects ongoing confidence in the Pakistan Accord’s approach to improving factory safety through independent inspections, remediation measures, safety training, and the worker Complaints Mechanism. These measures play a crucial role in identifying risks, preventing workplace accidents, and ensuring workers’ health and safety across Pakistan’s textile and garment industry.

With the extension in place, Pakistan Accord programs at sourcing suppliers for signatory brands will continue, supporting factories in achieving tangible safety improvements, expanding business opportunities, and giving brands confidence in sourcing responsibly from Pakistan.

We look forward to continuing to work alongside signatories, suppliers, and local government stakeholders to promote a safer and more sustainable textile and garment industry in Pakistan.


Resources

For more information, contact:

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Statement on Gul Plaza Fire in Karachi

Accord

January 20, 2026

We extend our deepest condolences to the victims and families affected by the tragic fire at Gul Plaza in Karachi on 17 January, which has resulted in the tragic loss of at least 21 lives, with several dozen people still reported missing. Our thoughts are with the victims, their families, and all those affected by this horrific incident.

While the official cause of the fire has yet to be confirmed, media reports indicate that a short circuit and inadequate safety arrangements may have contributed to the scale of the disaster. This tragedy once again highlights the urgent and ongoing need for robust fire prevention, building integrity, and life safety measures to prevent the loss of life.

A delegation from the International Accord and the Pakistan Accord met with the Sindh Minister for Labour, Human Resources and Social Protection, Mr. Saeed Ghani, on Monday, 19 January. During the meeting, the delegation reaffirmed the Accord’s commitment to supporting government capacity-building efforts and offered its technical expertise and knowledge gained over more than 12 years of experience in improving workplace safety.

The International Accord is currently implementing a comprehensive fire and building safety program in Pakistan through the Pakistan Accord for Health and Safety in the Textile and Garment Industry. Supported by more than 140 global brands and retailers, the program has inspected over 340 garment and textile factories and continues to work closely with suppliers to address safety risks and ensure necessary remediation.

The Accord remains committed to supporting workers, communities, and industries across Pakistan, and to collaborating with stakeholders to advance meaningful and lasting improvements in safety standards.


For more information, contact:

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Factory Inspections to Assess Structural Damage from Bangladesh Earthquake

Accord

November 24, 2025

The International Accord is saddened by the earthquake in Bangladesh and concerned about the reported injuries and loss of life. Our thoughts are with all affected individuals and families.

Our engineering colleagues from the RMG Sustainability Council (RSC) are conducting post-incident inspections at Accord and RSC covered factories where cracks, structural damage, or injuries have been reported and will support the necessary remediation efforts. Ensuring workplace safety remains our highest priority.

We reaffirm every worker’s right to refuse unsafe work and will continue supporting signatory brands in fulfilling their commitments to uphold it. We are closely monitoring the situation and conducting detailed assessments to implement effective safety measures as the situation evolves.


For more information, contact:

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Statement: Expansion of the Worker Complaints Mechanism in Bangladesh

Accord

November 9, 2025

Statement

Amsterdam, 9 November 2025 (Updated on 4 February 2026): 

The International Accord is pleased to announce that, from mid-November 2025, the Worker Complaints Mechanism in Bangladesh will be expanded to cover issues beyond Occupational Safety and Health (OSH).

Originally established under the 2013 Accord on Fire and Building Safety in Bangladesh, the Complaints Mechanism has been implemented by the Ready-Made Garment (RMG) Sustainability Council (RSC) since June 2020. It is implemented in accordance with the principles enshrined in the International Accord Framework Agreement and its country program, the Bangladesh Safety Agreement.

The Complaints Mechanism has become a trusted and effective channel for workers to raise safety and health concerns confidentially or anonymously. Over 4,000 OSH complaints have been filed to date, reflecting the strong trust workers and their representatives place in it.

Workers have raised various safety and health issues in their complaints including denial of maternity benefits, workplace violence and harassment, denial of sick leave, forced overtime, work-related injuries and fatalities. The Complaints Mechanism has provided a range of remedy including reinstatement, maternity payments and leave, disciplinary action, training, sick leave, measures to help prevent forced overtime and compensation payments for occupational injuries and deaths.

While the Complaints Mechanism has successfully delivered remedy for complaints related to safety and health, Accord signatories and stakeholders recognise that many complaints concern other work-related matters that could not be processed under the existing Complaints Mechanism. They have therefore agreed on the value of a unified Complaints Mechanism that addresses all workplace-related complaints and operates in line with the UN Guiding Principles on Business and Human Rights’ criteria for effective non-judicial grievance mechanisms.

In addition to OSH issues, the expanded Complaints Mechanism will cover the ILO Fundamental Principles and Rights at Work, as well as the most common types of complaints including wage payments, overtime, inequitable employment contracts, and severance benefits.

“The expanded scope of the Complaints Mechanism allows the RSC to address a wider range of workers’ concerns on behalf of Accord signatories. We are encouraged by the trust that workers, factories, signatories, and other stakeholders have placed in the Complaints Mechanism over the years and remain committed, alongside our RSC colleagues, to continue to operate with independence, impartiality, integrity and respect for confidentiality,” said Joris Oldenziel, Executive Director, International Accord.

Implementation will be carried out in phases, starting from 16 November with over 50 signatory brands and 1,000 factories, to ensure a smooth and effective rollout, and subsequently extended to include all covered factories from May 2026. (Update: As of 4 February 2026, the expansion of the Complaints Mechanism is on hold and will follow a phased rollout plan approved by the RSC Board of Directors. The rollout will start with selected factories and brands to ensure readiness and prevent duplication).

The International Accord, together with the RSC team, signatory brands, and trade unions, will continue to ensure that the Complaints Mechanism remains an accessible and trusted complaints channel for workers.

We extend our appreciation to the RSC Complaints Team for their tireless dedication in operating the Complaints Mechanism, investigating complaints, and delivering timely remedy to workers across covered factories.

We are also grateful to all parties involved, including Accord signatories, trade unions, industry partners, and civil society organisations, for their ongoing collaboration and commitment, which helps to ensure that the Complaints Mechanism continues to operate independently and effectively.

END


Resources

For more information, contact:

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Pakistan Accord Brand-Supplier Roundtable Highlights Progress and Collaboration

Accord

On 23 October 2025, the Pakistan Accord hosted a Brand-Supplier Roundtable at the Avari Hotel in Lahore, bringing together over 50 brand representatives and 30 key suppliers. The event provided a platform for open dialogue on strengthening cooperation, sharing learnings, and identifying opportunities to enhance occupational safety and health across Pakistan’s textile and garment sector.

In his opening remarks, Michael Bride, Senior VP Corporate Responsibility, Global Affairs at PVH Corp, highlighted brand commitment to Pakistan:

“With over 140 brands now part of the Pakistan Accord, our message to our supplying partners is clear: we believe in Pakistan’s potential and remain committed to investing in the country’s textile and garment industry.”

Brands reaffirmed their trust in the Pakistan Accord to ensure lifesaving safety measures and transparency in monitoring risks — key contributing factors to sustaining and expanding sourcing from Pakistan.

Farhan Nazeer, Manager, Ethical Trade at Marks & Spencer, noted that the presence of the Pakistan Accord has contributed to exploring increased sourcing in the country.

Suppliers echoed this sentiment. Aamir Chottani, CEO of Chottani Industries and Chairman of the Pakistan Readymade Garment Manufacturers and Exporters Association (PRGMEA) South Zone, stated:

“The Accord is a door opener for business to suppliers; it builds confidence for the top management of brands that inspections are conducted independently and transparently.”

A dedicated panel explored how to further strengthen brand-supplier collaboration, featuring:

  • Felicity Tapsell, BESTSELLER
  • Farhan Nazeer, Marks & Spencer
  • Aamir Chottani, Chottani Industries
  • Raffay Bin Rauf, Sapphire Finishing Mills
  • Farrukh Zaman, Klash Pvt. Ltd

Suppliers commended the Pakistan Accord Secretariat’s work while underscoring the need for greater technical engineering capacity and a clearer return on investment for safety measures. They also called for sustained brand support through stable, long-term business relationships.

Raffay Bin Rauf of Sapphire Finishing Mills emphasised:

“Brands should consider factories as business partners, not just suppliers.”

The Accord extends its gratitude for International Accord Steering Committee members Felicity Tapsell (BESTSELLER) and Michael Bride (PVH), who reaffirmed their commitment to extend the Pakistan Accord into 2026, working together to ensure a safe and sustainable garment and textile industry in Pakistan.

The Roundtable was followed by an internal brand meeting focused on operations and collective efforts to ensure the successful and continued rollout of the Pakistan Accord.


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